Online shop
Maintain business details
Keep your restaurant’s details up to date.
DELIVERYKING · RESTAURANT HELP
Guides for everyday restaurant work
Step-by-step help for your online shop and DeliveryKing receiving software.
Set up your shop
Online shop
Logo and appearance
Make your own shop recognisable.
Online shop
Manage payment methods
Offer only payment methods you can support.
Online shop
Delivery areas and minimum orders
Maintain where you deliver and on what terms.
Online shop
Maintain legal information
Keep the shop’s legal pages up to date.
Manage your menu
Online shop
Organise and hide categories
Organise the menu without deleting dishes.
Online shop
Edit dishes and descriptions
Update your offer in menu administration.
Online shop
Assign sizes and prices
Check every offered size and its price.
Online shop
Manage extras and surcharges
Offer and price additional ingredients correctly.
Online shop
Set up required ingredients
Guide guests through required choices.
Online shop
Label allergens
Assign the correct allergen information to dishes.
Online shop
Label additives
Maintain additive information separately from allergens.
Receiving software
Pause sold-out dishes
Pause individual dishes or entire categories.
Receiving software
Adjust prices in bulk
Check the preview before applying a bulk price change.
Daily operations
Online shop
Maintain opening hours
Set when your shop normally accepts orders.
Receiving software
Pause and reopen the shop
Respond to busy periods and unexpected closures.
Receiving software
Plan holiday closures
Schedule longer closures in advance.
Receiving software
Review and accept orders
Check the details before confirming.
Receiving software
Complete orders
Keep the order overview current during service.
Receiving software
Cancel orders
Choose an appropriate reason and check the response.
Online shop
Close and reopen from online shop administration
Set and deliberately remove a manual closure under “Allgemein”.
Online shop
Schedule holidays in the online shop
Prepare consecutive closed days under “Öffnungszeiten”.
Workstation & help
Receiving software
Set up the receiving software
Connect the correct workstation to your shop.
Receiving software
Check the shop connection
Distinguish connection problems from unavailable shop features.
Receiving software
Select and check printers
Keep order receipts assigned to the correct printer.
Receiving software
Order receipts and driver slips
Adapt printouts to your workstation.
Receiving software
Text size, touch controls and appearance
Adapt the interface to your workstation.
Receiving software
Order alerts and sounds
Check how new orders are noticed at your workstation.
Receiving software
Install updates deliberately
Check the version and changes before installing.
Receiving software
Ask for targeted support
The right information helps identify a problem faster.
Reports & promotions
Receiving software
Order history and reprints
Find previous orders efficiently.
Receiving software
Analyse sales and orders
Compare periods and check the scope of your report.
Online shop
Set up discounts
Set a promotion’s period and conditions.
Receiving software
Offer free gifts
Choose which gifts guests may receive.
Additional features
Receiving software
Set up the restaurant app
Check activation and correct store links.
An additional package or separate setup is required.
Online shop
Prepare push notifications
Inform app users about relevant news.
An additional package or separate setup is required.
Receiving software
Check the WinOrder integration
Check the extension before using it in service.
An additional package or separate setup is required.
Online shop
Understand AI assistants and UCP
Let supported agents prepare a basket.
An additional package or separate setup is required.